We’re a family-founded managed IT, cybersecurity, cloud, and communications partner for Melbourne SMBs. Small team, deliberately. Transparent pricing. Engineers who stick around. A focus on the stuff that actually keeps businesses running.
Prefer a conversation to a brochure?
Interconnekt was founded in 2003 by Jacob Kino as a practical answer to a simple question: why was it so hard for Melbourne SMBs to find an IT partner who actually answered the phone?
Twenty-plus years later the question still applies. We’ve grown deliberately, stayed deliberately small, and kept the engineering benches close to the customer - so the person quoting your environment is almost always the person who’ll end up implementing it.
We specialise where SMB IT is genuinely business-critical: architecture firms, legal practices, financial services, pharmacies, and the other Melbourne businesses where compliance is non-negotiable and the person at the front desk needs the Wi-Fi to work before the doors open.
Not a poster in the kitchen. The rules we actually use when we’re picking between the easy thing and the right thing.
We publish our prices because you deserve to know them. We publish our SLAs because they're the thing we're actually accountable to. No rate card games, no hidden scope, no hourly-billing surprises at the end of the month.
When things go wrong - and they do - you want one person who owns the problem to resolution, not a ticket that gets bounced between vendors. We own your whole environment end-to-end, and we answer the phone when it rings.
Compliance programmes that actually change how the business runs. Security tooling that's deployed and operated - not unboxed and forgotten. We'd rather ship a useful ML1 than a shelf-ware ML3.
Most of our customers have been with us a decade or more. We build toward that - with decisions that age well, architectures you won't regret in five years, and a team that sticks around long enough to remember why your environment looks the way it does.
Small bench, deep experience. No account managers, no layers between you and the engineers. The person scoping your work is the person on the call when it matters.
Managing Director
Joel provides overall strategic leadership across the business. With extensive experience across managed services, cybersecurity, identity and access management, cloud platforms, and governance, he works closely with clients to align technology decisions with business, risk, and compliance requirements. His approach is pragmatic and outcomes-focused - solutions that are secure, scalable, and deliver long-term value.
Director
Rob provides senior leadership and technical oversight across strategic planning and solution delivery. With a strong background in infrastructure, networking, cloud services, and managed IT environments, Rob plays a key role in shaping practical, well-architected solutions. He works closely with customers and internal teams to ensure projects and services are delivered reliably and with commercial alignment.
Operations Manager
Jeffrey oversees Interconnekt's day-to-day operations - service delivery, procurement, finance, and internal process. With responsibility across vendor management, financial operations, and compliance activities, he keeps the business running efficiently while supporting consistent outcomes for clients.
Solutions Architect
Jarryd designs and delivers secure, modern solutions across Microsoft 365, cloud platforms, identity, and endpoint management. He specialises in translating business requirements into scalable, well-governed technical designs - working closely with clients on architecture, migrations, and optimisation initiatives.
Service Manager
Tas leads Interconnekt's service delivery function - service quality, performance, and customer experience. Drawing on strong technical and operational experience, Tas makes sure managed services are delivered consistently and in line with agreed standards, with a focus on reliability and continuous improvement.
Network & Identity Consultant
Cristian specialises in network and identity solutions across on-premises, hybrid, and cloud environments. With deep experience in enterprise networking, firewalls, wireless, and identity systems, he delivers resilient and secure designs tailored to complex client environments.
Systems Engineer
Chris provides hands-on systems engineering support across cloud platforms, infrastructure, and endpoint environments. As part of the core delivery team, he supports day-to-day operations, project implementations, and troubleshooting to keep systems stable, secure, and well maintained.
Our Southbank office is just across the Yarra from the CBD - walkable from the Arts Centre tram stop.
Prefer to book a time? Use the Book a consult button in the top nav - 30-minute slots, no obligation.
See our pricingTell us what your current setup looks like. We’ll send back a quote, a transition plan, and a firm date you’d be onboarded - within 48 hours.
